Specified Commercial Transaction Act

Sales company

Sonica Inc.
Email:instruments@sonica.jp

Address

Head Office
1-3-26-709 Toyosu, Koto-ku, Tokyo 135-0061 Japan

Laboratory
2-3-2-706 Akama-Ekimae, Munakata City, Fukuoka 811-4185 Japan

Sales manager Tomohiro Harada
Sales method Download sales by means of Internet communication
Expenses required beyond the product purchase price

Communication fees incurred while downloading products

Payment method Credit card, PayPal
Delivery time Products are available for download after the purchasing procedure is completed
Return / refunds

Due to the digital nature of the products, which are distributed by means of a digital download and serial code, products cannot be returned, refunded, or exchanged.

Notwithstanding the provision above, we may offer a refund in exceptional circumstances at our sole discretion, provided that the purchaser contacts us within eight days after the purchase and all of the conditions below are met.

  • The product has not been authorized with the Add Serial function in Native Access.
  • The product data have not been downloaded.
  • It is possible for us to establish that the two conditions above are satisfied within eight days after the purchase.

Contact email for product and purchase inquiries: support@sonica.jp